Shipping & Returns
All the products on Gokanagan.ca are shipped by Printful. You can read all about Printful's shipping policy on their web site.
RETURN & EXCHANGE POLICY
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.
If the error is deemed to be on the part of Printful, they will cover the claim at their expense. If it is deemed to be on the part of Gokanagan.ca, we will cover the expense.
Refunds and returns are only available if an error/defect was made on our part or on the part of Printful.